Shipping and returns
Shipping your parcel
Packages are generally dispatched within 2 days after receipt of payment. They are shipped via UPS with a tracking number and are delivered without a signature. The packages may also be shipped via UPS Extra and handed over against signature. Please contact us before choosing this method of delivery, because it induces additional costs. Regardless of the mode of delivery chosen, we will send you a link to track your package online.
The shipping costs include the costs of preparing and packaging as well as postage costs. The preparation fees are fixed, whereas transport fees vary according to total weight of the parcel. We recommend that you consolidate all your items into one order. We cannot group two orders placed separately and shipping fees will apply to each of them. Your parcel is shipped at your own risk, but special attention is given to fragile objects.
The dimensions of the boxes are appropriate and your articles are properly protected.